Category Archives: Bad Faith

Bad Faith Survives Another Motion

I think that came out wrong.

Panasia Estates, Inc. v Hudson Ins. Co., 2009 NY Slip Op 09284 (App. Div., 1st, 2009)

Plaintiff is correct in arguing that the motion court erred by stating that consequential damages do not lie for breach of an insurance contract absent bad faith, since the determinative issue is whether such damages were “within the contemplation of the parties as the probable result of a breach at the time of or prior to contracting” (Bi-Economy Mkt., Inc. v Harleysville Ins. Co. of N.Y., 10 NY3d 187, 192 [2008] [internal quotation marks and citation omitted]; see Panasia Estates, Inc. v Hudson Ins. Co., 10 NY3d 200, 203 [2008]). However, the motion to amend the complaint should not have been granted since the breach of contract claim that plaintiff sought to add was duplicative of its existing claim for breach of the implied covenant of good faith (see Canstar v Jones Constr. Co., 212 AD2d 452, 453 [1995]). Furthermore, contrary to defendants’ contention, plaintiff’s claim for consequential damages in its cause of action for breach of the implied covenant of good faith was not insufficiently pled. The reference to such damages as “special” in Bi-Economy Mkt. (10 NY3d at 192) was not intended to establish a requirement of specificity in pleading.
Roy Mura has a far more detailed post, go check it out. I’m going to post more on this issue later on in the week, maybe even today.  For now, I’ll just say that I believe that a bad-faith cause of action, properly pleaded, can survive a motion to dismiss and will allow for discovery on that issue.  Those that would attempt to pursue this issue should however make sure that they understand the issue.  Only a few do.  Everyone else seems hell-bent on screwing it up.

SIU, NICB, and Frye

We’ve seen that SIU files and investigations are discoverable.  A more intresting question arises when an investigator take the stand, and speaks to a jury about “indicators of fraud1.”  Normally, the investigator will testify that the facts had five or six of the indicators of fraud, or something similar.  And normally, those indicators are:

1.  Policy purchased near the accident date

2. Older car

3. Accident was in the evening

4. Not a high speed collission

5. Injured/Parties didn’t do what the insurance company told them to (failure to cooperate)

6. Material Misrepresentations (Passenger #1 said they were heading to McDonalds. Passenger #2 said they were heading to Burger King)

7.  Everyone in the car wasn’t related

8. Link charts (sometimes color coded)

The investigator may testify as to a host of other criteria that, in the insurance company’s opinion, indicates that the accident was staged.  He or she will give a formula or system that outlines this in support of the testimony.  In other words, the investigator will attempt to pass this off as reliable or scientific in nature.  With that in mind, should the foundation of the testimony be subject to a Frye inquiry?  Do any of the above factors indicate fraud anymore than other random sets of facts?  Or is it just profiling?

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1.  These indicators can come from the insurance company or an organization such as the NICB (National Insurance Crime Bureau).  Despite it’s name, the NICB is not a government agency; it is supported by insurance companies.  Before you start thinking I’m crazy, remember, the NICB went out of its way to state that it is a private entity, not subject to regulation by the insurance department and that they do not have to hire licensed investigators.  Insurance Companies, however, do have to hire licensed investigators.  Based on my reading of their motions, they don’t.  Yes, I know the Supreme Court bounced the Article 78.

Allstate is #1

In consumer complaints.

In semi-related news, an Ontario Judge awarded a plaintiff $25,00.00 because:

Harris accused the insurer of “creating an adversarial relationship that was likely to create mental distress,” noted that the “insurer’s approach to the Plaintiff was counter-productive to the well being of the Plaintiff,” and concluded that “the change in her emotional and psychological conduct has come about through her relationship with the Defendant insurance company, keeping in mind that the Plaintiff has had 21 denials of 16 separate benefits over a three year period.”

Read more HERE.

NEW INSURANCE DEPT CIRCULAR LETTER RE: INTEREST

Yesterday, the Insurance Department posted a new Circular Letter regarding interest on overdue no-fault claims among other things. In short, the insurance department reiterates and makes clear that insurance companies cannot ask that interest be waived as a condition to settlement and that insurance companies cannot use outside counsel or some other representative to do what the insurance companies cannot–Break the law.

Here is the letter.

TO: All Authorized Insurers Writing Motor Vehicle Insurance in New York State, Motor Vehicle Self-insurers, and the Motor Vehicle Accident Indemnification Corporation (MVAIC)

RE: Unfair Claims Settlement Practices: Interest on Overdue No-Fault Claims and Claim Settlement Structure.

Circular Letter No. 17 (2006), issued on September 15, 2006, reminded insurers of their obligations with respect to settling claims that are subject to Regulation 68-C.

The letter advised insurers that 11 NYCRR § 65-3.9(b) provides that an insurer “shall not suggest or require, as a condition to settlement of a claim, that the interest due be waived.” This rule ensures the prompt payment of claims and resolution of disputes while preventing insurers from exercising undue influence on applicants by inducing them to waive their rights to the payment of accrued interest as a condition of obtaining settlement of their claims. Citing 11 NYCRR § 65-3.9(e) and 11 NYCRR § 65-3.9(f), the letter also stated that where the terms of a settlement include interest, the insurer should separately identify the amounts allocable to the principal and the interest.

The purpose of this letter is to advise insurers that the obligations set forth in 11 NYCRR § 65-3.9 fully apply regardless of whether a claim is in litigation or arbitration, and cannot be circumvented by having outside counsel or other representatives of insurers suggest or require, as a condition of settlement of a contested claim, waiver of any interest that is due. The Department expects insurers to take all necessary measures to ensure that the actions of its employees, legal representatives and other claim processors comply fully with all pertinent statutory and regulatory mandates.

The Department will continue to enforce compliance with the law through market conduct examinations of insurers, including targeted investigations of insurers, when warranted.

Moreover, the Department will continue to enforce requests for assistance in obtaining payment of arbitration awards, including the correct identification of applicable interest payments due, as referenced in Circular Letter No. 21 (2005).

BAD FAITH CLASS ACTION

I bumped this up because of the interest it generated–there has been a ridiculous amount of comments on this post

Because a lot of people have been trying to look at the complaint the bandwidth has been exceeded. This means two things: (1) Calm the hell down and stop trying to download it every five seconds and (2) After you’ve calmed down, wait a bit before trying to download it or try it at odd hours.

Recently a few medical providers filed a 225 page complaint against State Farm, Autoone, General Assurance, One Beacon, NICB, The Superintendent of Insurance, John Doe Insurance Companies, and some law firms in relation to those entities’ handling of no-fault claims. Plaintiffs are also asking to be certified as a class. Venue is New York County Supreme Court.

The gist of the complaint is:

The Insurance Company Defendants, the NICB and Enforcer Counsel have worked together to defraud EIPs and their medical provider assignees by engaging in wholesale bad faith in violation of a plethora of New York State Laws and have hijacked law enforcement into indicting and arresting individuals and corporate entities. All of the above was and is being perpetrated to increase profits at the expense of New York State Citizens.


The allegations include, but are not limited to:

1. That the named insurance companies’ SIU investigators fail to meet the statutory requirements for qualifications in order to be a investigator; the investigator’s fail to satisfy the minimum requirements.

2. State Farm Claims dept. has preset monetary quota as to the amounts that can be paid out and has incentives for Claims and SIU to keep payments beneath that quota.

3. That several of the insurance companies keep inadequate reserves and have policies designed to prevent payment of proper claims to remedy the inadequacy.

3. That law firms that act as SIU “enforcer counsel” act in concert with SIU to coerce, intimidate, and otherwise do things that are not nice, to provide “ammunition” to Claims.

4. Those law firms submit affidavits, documents, and other things that they know are illegal.

5. That the NICB is not a governmental agency, is wholly funded by the insurance companies, and needs to “Kill Claims” in order to keep their insurance company membership. And in doing so, uses illegal and unethical means.

6. That Operation BORIS was an illegal investigation, funded by “donations” provided by the NICB, who acted as a intermediary between State Farm and the DA’s office–that this was done as a pretext for State Farm to unfairly deny claims.

7. That Law Firms acted as “hub[s] through which false/bad faith information obtained through its own nefarious “investigations” and the Insurance Company Defendants’ “investigations” is disseminated to other Defendant Insurance Companies (s/h/a “John Doe Insurance Companies”), in violation of the Donnelly Act.”

8. That the insurance companies are using their SIU departments to intimidate through illegal means in order to keep claims from being paid.

Plaintiff is seeking wholly declaratory relief (not looking for monetary sum).

Look for more posts later.

To see the Complaint, click on the link above. Thanks to Roy Mura of CoverageCounsel for hosting the complaint. Mr. Mura has since decided not to host the complaint, which he is entitled to do. He has posted an explanation on his blog and I encourage everyone to have a look at it to see another perspective on this lawsuit.

I am hosting the complaint now. If people don’t read the complaint, they can’t form an opinion. Read it and come to your own conclusion–you might wind up agreeing with Mr. Mura; you might not.

Edit: Mr. Mura has updated his post after reviewing the complaint in its entirety.

BI-ECONOMY

The Court of Appeals denied Harleysville Ins. Co.’s motion for reargument of it’s decision in Bi-Economy Mkt., Inc. v Harleysville Ins. Co. of N.Y., 10 NY3d 187 (Court of Appeals).

In, Bi-Economy, the Court of Appeals found that an insured can maintain a bad faith cause of action for breach of the covenant of good faith and fair dealing. It was recently cited in Hoffman v Unionmutual Stock Life Ins. Co. of N.Y., 2008 NY Slip Op 04318 (App. Div., 2d). You can read my posts on the topic here, here, here, here, and here.

GUIDE YOUR CLAIMS ACCORDINGLY

While the title of this post may not make any sense, I like the way it sounds.

A post over at Roy Mura’s CoverageCounsel put me to thinking: Is there a set of circumstance that would allow a plaintiff to request, and be entitled to receive, an insurance company’s “Claim Procedure Guide”? In State Farm Ins. Co. v Aracena-Almonte, 2008 NY Slip Op 04861 (App. Div., 2d), the Appellate Division, Second Department, held:

In this action for a declaratory judgment, the plaintiff alleged that an automobile collision was intentional and not an accident. The defendant Laneide Montero (hereinafter the defendant) failed to establish the relevancy of the plaintiff’s “Claims Procedure Guide” to the issues to be decided in this action.

The Court eventually found that because the defendant was not entitled to it, its motion to dismiss should have been denied.

Now, what if a plaintiff in a no-fault case maintained a bad faith cause of action?1 Is that enough to establish the relevancy of a “Claims Procedure Guide”? Would that plaintiff be entitled to anything else?

Could this case have any impact on discovery in no fault cases? Will relevancy take on new importance?

It just might:

In this action for a declaratory judgment, the plaintiff alleged that an automobile collision was intentional and not an accident. The defendant Laneide Montero (hereinafter the defendant) failed to establish the relevancy of the plaintiff’s “Claims Procedure Guide” to the issues to be decided in this action. (emphasis mine)

It could very well be the case that this case both expands and restricts the scope of discovery in no-fault actions.



1 See, Bi-Economy Mkt., Inc. v Harleysville Ins. Co. of N.Y., 2008 NY Slip Op 01418 (Court of Appeals); Hoffman v Unionmutual Stock Life Ins. Co. of N.Y., 2008 NY Slip Op 04318 (App. Div., 2d)